Last Updated: June 2026 Effective Date: June 2026

Privacy Policy

Sattva Origin · Shivali Global Foods

Privacy Policy

Who We Are

Sattva Origin is a brand of Shivali Global Foods, Pune, Maharashtra, India.

We create thoughtfully crafted cold pressed oils inspired by traditional Indian processing methods, mindful sourcing, and everyday cooking traditions.

Contact Us:

📧 support@sattvaorigin.com

📱 WhatsApp: +91-9579004922

📍 Sattva Origin,

F-07, First Floor, TownHouse By BramhaCorp,

Patil Nagar, Balewadi, Pune, Maharashtra, India

What Information We Collect

When you place an order: Name, delivery address, phone number, email address, and payment details. Payments are securely processed through trusted third-party payment providers. We do not store your card details on our servers.

When you visit our website: Browser type, pages visited and device/browser information. This is collected through cookies and analytics tools to help us understand how people use our site.

When you contact us: Any information you share in your message, including your name, email, and the details of your query.

When you subscribe to our newsletter: Your email address only.

How We Use Your Information

To fulfil your order: We use your name, address, and contact details to process, pack, and deliver your order. We share your delivery details with our logistics partner for shipping.

To communicate with you: Order confirmation, shipping updates, and delivery notifications are sent to your email and phone number.

To improve our service: General website usage information helps us understand which pages are useful and where we can improve.

To send you updates (only if you opted in): New product launches, batch updates, and educational content. You can unsubscribe from any email using the link at the bottom of every message.

What We Do Not Do

We do not sell your personal information to anyone.

We do not sell or share your personal information with advertisers.

We do not send marketing messages without your explicit consent.

We do not store payment card details on our servers.

Who We Share Data With

Logistics partners: Your name, address, and phone number are shared with our delivery partner to fulfil your order.

Payment processors: Your payment details are handled directly by our payment gateway provider under their own security standards.

Analytics tools: Basic website analytics information is processed by analytics tools to help us improve the site. No personally identifiable customer information is shared through analytics tools.

We do not share your data with any other third parties.

Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and understand how visitors use the site.

Types of cookies we use:

Essential cookies: Required for basic website functionality.

Analytics cookies: Help us understand site usage. These do not personally identify individual visitors.

You can disable non-essential cookies through your browser settings. This will not affect your ability to browse or purchase.

Your Rights

You have the right to:

Access your data: Request a copy of the personal information we hold about you.

Correct your data: Ask us to update inaccurate or incomplete information.

Request deletion of your personal information: Ask us to remove your personal information, subject to legal and operational requirements.

Unsubscribe: Opt out of marketing communications at any time.

To exercise any of these rights, email us at support@sattvaorigin.com. We aim to respond within 7 business days.

Data Security

Your personal information is stored using reasonable technical and organisational safeguards. Access to customer information is limited to team members involved in order fulfilment or customer support.

While we take reasonable precautions to protect your information, no online system can guarantee complete security.

Data Retention

We retain order information for 3 years for accounting and legal compliance. Newsletter subscriber information is retained until you unsubscribe. General website analytics information may be retained in aggregated form.

Children

Our products and website are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

If we make significant changes to this privacy policy, we may notify registered customers by email and update the effective date at the top of this page.